New Patients

We Welcome New Patients!

Whether you’re looking to work with a holistic, biological dentist to address long-term health issues that may be related to your current dental situation, or looking to establish a new dental home for yourself or your family, we always welcome new patients!

If you want to discuss your dental health needs before scheduling, just give us a call. We’re happy to answer any questions you may have: 904-731-0777.

Office Tour

Smiles by Shields Office Tour

New Patient Experience

Every new patient begins with a comprehensive oral exam by Dr. Shields. She will review your dental issues and concerns, and what might be needed to get your oral-systemic health to the level you’d like it to be.

This comprehensive exam includes:

  • A complete dental, health, and lifestyle history.
  • Digital x-rays of your teeth and a 3D cone beam image of your teeth and supporting structures.
  • Intraoral photos.
  • A close screening of each tooth for baseline information, so we have a good map for reference at future visits.
  • A thorough examination of the periodontal (gum) tissues and charting of pockets.
  • A thorough head and neck exam, including TMJ evaluation.
  • Evaluation of the occlusion (how your teeth come together).
  • Oral cancer screening with Oral ID.

New Patient Forms

You can download the new patient packet here.

Please send us your completed forms at least 2 days before your first appointment. If that’s not possible, plan on arriving about 20 minutes early so you’ll have plenty of time to complete them before seeing Dr. Shields.

A Note on X-rays

We are required to have complete x-rays for every new patient we see.

Because we use only digital imaging, your radiation exposure will be as little as 10% of that you get with conventional film x-rays.

If you have had x-rays taken within the past 6 months and would like us to use them, you’ll need to make arrangements to have your previous dentist email them to us at least 7 days before your first appointment.

If we don’t have them on hand for your appointment, we will need to take new ones.

Missed Appointments & Late Cancellations

We do charge a fee for missed appointments or those canceled without sufficient notice.

Contact us

Smiles by Shields
3940 San Jose Park Dr.
Jacksonville, FL 32217