About us

Tiffany K. Shields, DMD

Dr. Shields is passionate about making Jacksonville smile! Born and raised in the area, she returned to her hometown to open her dental practice. Dr. Shields holds a Bachelor’s degree in Microbiology and Cell Science from the University of Florida where she also minored in Dance. She continued her studies in Gainesville at the University of Florida College of Dentistry where she graduated at the head of her class.

Dr. Shields’ husband, Don, is a United States Army veteran who served in “Operation Enduring Freedom” in Afghanistan. She is a proud mommy of two beautiful children, Donnie and Brooklynn, that keep her busy and full of joy. Dr. Shields is very active in her church. She enjoys volunteering weekly and seeing God change lives. Her favorite Bible verse is —“Trust in the Lord with all your heart, and lean not on your own understanding. In all your ways acknowledge Him, and He shall direct your paths.” Proverbs 3:5-6.

Dr. Shields is a member of many organizations to include: FDA, IABDM, Oxygen Healing Therapies, HDA, ADA, and is an accredited member with the IAOMT.

Smiles by Shields About Dr. Shields

Every team member at Smiles by Shields understands that oral health is part of overall health and wellness. You just can’t have one without the other. We want your dental experience to be relaxed, comfortable, and stress-free. We’re happy to meet you and honored to make you smile!

Hygiene Staff


Lisa has been with us since the 1990s, having earned her dental hygiene degree from Armstrong State College in Savannah, Georgia in 1991. She’s a hard worker and thorough in everything that she does. She treasures all her patients and the special friendships that have been formed over her many years with our practice. Lisa has been married for 23 years and is the mother to a beautiful son. She is very active in her church and frequently hosts Bible study in her home.


Hollie has always had a strong interest in dentistry – especially in helping people obtain beautiful, healthy smiles, aided by modern technologies. She earned her dental hygiene degree from Florida State College at Jacksonville. Her genuine concern and care has helped keep many a patient calm and comfortable. Hollie is a Jacksonville native who is married and has a blended family of six children and two grandchildren. In her free time, she loves to travel, spend time with her family, and be out on their boat.


Vicki has been a part of our practice ever since she completed her degree in dental hygiene and is an active member of the River City Hygiene Club. She’s known some of her patients since her very first day in our office, and she loves the relationships they have built over the years. Her favorite part of the job? Meeting an apprehensive new patient and making them feel so comfortable, they’re actually enjoying their visit by the end of it! In her spare time, Vicki enjoys reading, gardening, fishing, baking, and just spending time outside on the water with her family.


Robin has been a practicing dental hygienist since the 1980s and loves her job just as much today as when she started. It allows her to meet many interesting people and gives her the opportunity to help them not only with their oral health but their overall health too. Robin grew up in Orange Park and still resides in Clay County. She’s a happy person who loves to spend time with her friends and family.


Taylor is the most recent addition to Dr Shields dental team. She graduated from FSCJ with a degree in dental hygiene. Taylor chose to pursue a career in dentistry because she loves getting to know and invest in people from all seasons of life! She is passionate about oral health and aiding her patients in maintaining a beautiful smile that will last a lifetime! When she’s not working, Taylor enjoys traveling and seeing new places, spending time with her family and friends, and serving the local church through various outlets, including corporate worship ministry.

Assistant Staff


Linda has over 30 years experience as a chairside dental assistant, having worked in both orthodontic and general practices through the years. A Jacksonville native, she’s been on our team since 1998. There’s no doubt that God has placed Linda in our office. She loves her job and has thoroughly enjoyed all the wonderful patients and team members along the way. Linda comes from a large family and is very proud of her son, a Florida Highway Patrol officer. In her spare time, she plays softball and often asks herself what she wants to do when she grows up!


Keonna is a native in St. Augustine, FL where she graduated from Allen D. Nease High School and now resides in Clay County. After completing the dental assisting program at First Coast Technical College in St. Augustine, FL, she obtained her expanded functions certificate from the University of Florida College Of Dentistry in Gainesville, FL.  She has many years of experience working in customer service, which has taught her how to care for different personalities along with various needs and concerns. Keonna has an incredibly caring chairside demeanor and a warm smile for everyone she meets. In her free time, she enjoys spending time with her Husband and loved ones, being out on the water, at the beach, in the woods or at the family farm in South Carolina.

Front Staff


Megan joined our practice in November of 2017 as our insurance coordinator. She is a Jacksonville native that grew up in the Mandarin area. Megan has worked in the dental field since she graduated from high school in 2005. Not only is Megan Dr. Shields’ insurance coordinator, but she has also been a Dental Assistant since 2008. Megan is always there to help patients with financial arrangements, billing, scheduling, insurance, and treatment questions. Megan also ensures that all patients have the best experience possible at Smiles by Shields. Megan enjoys marketing the practice while helping out in the community. In her spare time, she enjoys mudding, watching football and NASCAR, shopping, traveling, and spending time with her daughter, husband, and two dogs.


Jacksonville native, Patricia, is our office manager. She’s committed to making sure that your dental needs are met in a relaxing, friendly atmosphere. She has a passion for wellness dentistry and understands the connection of the mouth to the entire body. “It is a blessing,” she says, “to be part of a practice where you are able to do what you love while loving what you do.” Outside of work, she loves the St. Johns River and enjoys walking beaches where shells and sharks’ teeth are plentiful; most of all, she enjoys being a Nana. Her favorite Bible verse: Proverbs 3:5—6


Don is a Florida native and US Army veteran. He has a Bachelor’s degree from the University of North Florida and loves working in a dental practice that uses the latest technology and treats their patients like family. Don has a beautiful wife “who happens to be Dr. Tiffany Shields” and is happily married with two amazing children that keep him busy and full of joy. He loves spending time with his family out on the boat or at the beach. His favorite Bible verse is Philippians 4:13: “I can do all things through Christ which strengthens me.”


Sarah joined our office in December 2018. She graduated from the University of Pittsburgh in 2013 with her Bachelor’s degree in Rehabilitation Science. This means she understands the importance of full body wellness and loves how our office incorporates the whole body approach. She has previous experience working in the dental field and always enjoys meeting new people with a big smile. Sarah grew up in Allentown, PA and moved to Florida in November 2017, where she is very happy with her husband and little puggle named Henry. She enjoys traveling to new places and spending time outdoors with the year round warm weather. She also uses much of her time volunteering and helping others in the community.

Contact us

Smiles by Shields
3940 San Jose Park Dr.
Jacksonville, FL 32217