Financial Matters

Missed/Late Cancellation Fees

You may be charged for missed or late-cancelled appointments.

When you schedule with us, we reserve a considerable block of time just for you. If you need to change it, please give us at least 7 days notice. You may be charged for missed appointments or rescheduling without sufficient notice.


Payment is expected in full at the time of service.

We accept cash, checks, Visa, MasterCard, American Express, and Discover. For our clients wanting longer term payments, CareCredit is available.


At this time, we are out-of-network with all dental insurance. We are happy to provide everything you need on the day of service in order for you to file your claims and assist in your reimbursement for most Dental PPO plans.

Please keep in mind that your benefits contract is between you and your provider. It’s up to you to know what your plan covers. We can’t guarantee that your insurer will pay for any given treatment.

Contact us

Smiles by Shields
3940 San Jose Park Dr.
Jacksonville, FL 32217