Meet Our Team

Every team member at Smiles by Shields understands that oral health is part of overall health and wellness. You just can’t have one without the other.

We want your dental experience to be relaxed, comfortable, and stress-free. We’re happy to meet you and honored to make you smile!

Hygiene Staff


Lisa has been with us since the 1990s, having earned her dental hygiene degree from Armstrong State College in Savannah, Georgia in 1991. She’s a hard worker and thorough in everything that she does. She treasures all her patients and the special friendships that have been formed over her many years with our practice.

Lisa has been married for 19 years and is the mother to a beautiful son. She is very active in her church and frequently hosts Bible study in her home.


Hollie has always had a strong interest in dentistry – especially in helping people obtain beautiful, healthy smiles, aided by modern technologies. She earned her dental hygiene degree from Florida State College at Jacksonville. Her genuine concern and care has helped keep many a patient calm and comfortable.

Hollie is a Jacksonville native who is married and has a blended family of six children and two grandchildren. In her free time, she loves to travel, spend time with her family, and be out on their boat.


Vicki has been a part of our practice ever since she completed her degree in dental hygiene and is an active member of the River City Hygiene Club. She’s known some of her patients since her very first day in our office, and she loves the relationships they have built over the years. Her favorite part of the job? Meeting an apprehensive new patient and making them feel so comfortable, they’re actually enjoying their visit by the end of it!

In her spare time, Vicki enjoys reading, gardening, fishing, baking, and just spending time outside on the water with her family.


Robin has been a practicing dental hygienist since the 1980s and loves her job just as much today as when she started. It allows her to meet many interesting people and gives her the opportunity to help them not only with their oral health but their overall health, too.

Robin grew up in Orange Park and still resides in Clay County. She’s a happy person who loves to spend time with her friends and family.


Assistant Staff


Linda has over 30 years’ experience as a chairside dental assistant, having worked in both orthodontic and general practices through the years. A Jacksonville native, she’s been on our team since 1998. There’s no doubt that God has placed Linda in our office. She loves her job and has thoroughly enjoyed all the wonderful patients and team members along the way.

Linda comes from a large family and is very proud of her son, a Florida Highway Patrol officer. In her spare time, she plays softball and often asks herself what she wants to do when she grows up!


Front Staff


Jacksonville native Patricia is our office manager. She’s committed to making sure that your dental needs are met in a relaxing, friendly atmosphere. She has a passion for wellness dentistry and has learned through the years just how truly connected the teeth are to overall help. She owes this to her mentor Dr. Stephen Hwang, who also mentored Dr. Shields.

“It is an honor and privilege,” she says, “to be part of a practice where you are able to do what you love while loving what you do.”

Outside of work, she loves the St. Johns River and enjoys boating and walking beaches where shells and sharks’ teeth are plentiful.


Don is a Florida native and US Army veteran. He has a Bachelor’s degree from the University of North Florida and loves working in a dental practice that prides itself on building relationships with patients and cares about their overall health.

Don has a beautiful wife “who happens to be Dr. Tiffany Shields” and is happily married with two amazing children. He loves spending time with his family and is an avid car enthusiast. His favorite Bible verse is Philippians 4:13: “I can do all things through Christ which strengthens me.”